How to cancel a registration (League Guidance)

Modified on Fri, 15 Nov at 10:09 AM

The following guidance is for leagues on how they cancel a registration. For clubs guidance please visit this article: How to withdraw or cancel a registration request (Club Guidance



TABLE OF CONTENTS


Cancelling A Registration (Desktop Version)


To cancel a player's registration, you will first need to find them in the list of 'All players' in your Competitions Portal. Use the search bar and/or filters to find specific players easily. 


Click into the player.



Note: Make sure the player is showing as 'Registered', or else you wont be able to cancel the registration. 


Then click into the 'Registrations' tab and you will see the player's league registrations listed below. 



You can then select which league registrations you would like to cancel, by using the tick boxes on the left hand side. Ticking the one next to 'Team Name' will select all. 


Then just click on 'De-Register Player' on the right hand side. 



This screen will then pop up asking you to confirm, and will show you how many registrations you are cancelling. Just click on 'Confirm cancellation' to complete the process. You can also backdate the cancellation if you need to. 



Approving A Cancellation Request From A Club


If the club have requested a cancellation (click here to find out how to do this) then the league can approve this request via the pending actions tab. You can see the request type as "cancellation" and the team the request is from (if you want to see the reason you can click on the player and the registration reason will be shown).



Once you have approved the request, you will then be shown a pop up box with the confirmation and the registration expiry date. Once confirmed the player will then be deregistered. 


Cancelling A Registration (Mobile Version)


To cancel a player's registration, you will first need to find them in the list of 'All players' in your Competitions Portal. Use the search bar and/or filters to find specific players easily. 


Click into the player.



Note: Make sure the player is showing as 'Registered', or else you wont be able to cancel the registration. 


Then click into the 'Registrations' tab and you will see the player's league registrations listed below. 



You can then select which league registrations you would like to cancel, by using the tick boxes on the left hand side. Ticking the one next to 'Team Name' will select all. 


Then just click on 'show actions' and then click on 'De-Register Player'



This screen will then pop up asking you to confirm, and will show you how many registrations you are cancelling. Just click on 'Confirm cancellation' to complete the process. You can also backdate the cancellation if you need to. 



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